Kamo update fails with 'cannot find local file' error

[jrweiss]

I've been getting a popup on my computers to update Kamo to v2.3(?).  I download the kamo_online_setup.exe and run it.  When installation is almost complete, I get an error similar to the subject error.  Same on 3 computers.  Same after downloading the free download directly from CCleaner.com.  Same after uninstalling v1.3.

Only recovered by re-installing from the original full v1.2 install file and updating to v1.3.  No further updates available when I click the 'Check for updates' button again.

Anyone know what's going on? 

[tkdjoe]

I would like to add that the error message I'm getting is:

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quick, the application will close immediately. Object reference not set to an

The text stops there and I cannot get the box to resize.

When I clicked on the "Details" button I got:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.InvalidOperationException: Window handle already exists.
   at System.Windows.Forms.NativeWindow.CheckReleased()
   at System.Windows.Forms.NativeWindow.AssignHandle(IntPtr handle, Boolean assignUniqueID)
   at CefSharp.WinForms.Internals.ParentFormMessageInterceptor.OnHandleCreated(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnHandleCreated(EventArgs e)
   at System.Windows.Forms.Form.OnHandleCreated(EventArgs e)
   at System.Windows.Forms.Control.WmCreate(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmCreate(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4420.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Kamo
    Assembly Version: 2.3.0.0
    Win32 Version: 2.3.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/Kamo.exe
----------------------------------------
PrivacyCore
    Assembly Version: 2.3.0.0
    Win32 Version: 2.3.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/PrivacyCore.DLL
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
lilNET
    Assembly Version: 1.0.7684.24990
    Win32 Version:
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/lilNET.DLL
----------------------------------------
CefSharp.WinForms
    Assembly Version: 86.0.241.0
    Win32 Version: 86.0.241.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/CefSharp.WinForms.DLL
----------------------------------------
CefSharp.Core
    Assembly Version: 86.0.241.0
    Win32 Version: 86.0.241
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/CefSharp.Core.DLL
----------------------------------------
CefSharp
    Assembly Version: 86.0.241.0
    Win32 Version: 86.0.241.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/CefSharp.DLL
----------------------------------------
NLog
    Assembly Version: 4.0.0.0
    Win32 Version: 4.5.11.8645
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/NLog.DLL
----------------------------------------
WindowsBase
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
PrivacySDK
    Assembly Version: 2.3.0.0
    Win32 Version: 2.3.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/PrivacySDK.DLL
----------------------------------------
Newtonsoft.Json
    Assembly Version: 12.0.0.0
    Win32 Version: 12.0.1.22727
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/Newtonsoft.Json.DLL
----------------------------------------
System.Web.Extensions
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4330.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Extensions/v4.0_4.0.0.0__31bf3856ad364e35/System.Web.Extensions.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Data
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4330.0 built by: NET48REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.ServiceModel
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
----------------------------------------
System.Data.SqlServerCe
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.8482.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll
----------------------------------------
System.Transactions
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.Runtime.Serialization
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
Microsoft.CSharp
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.CSharp/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.CSharp.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
    Assembly Version: 0.0.0.0
    Win32 Version: 4.8.4420.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
System.Dynamic
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Dynamic/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Dynamic.dll
----------------------------------------
System.EnterpriseServices
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
protobuf-net
    Assembly Version: 2.4.0.0
    Win32 Version: 2.4.6.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/protobuf-net/v4.0_2.4.0.0__257b51d87d2e4d67/protobuf-net.dll
----------------------------------------
System.Numerics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Microsoft.Win32.TaskScheduler
    Assembly Version: 2.8.21.0
    Win32 Version: 2.8.21.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/Microsoft.Win32.TaskScheduler.DLL
----------------------------------------
MyLibrary
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/MyLibrary.DLL
----------------------------------------
Ekasrv
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/Ekasrv.DLL
----------------------------------------
System.Data.SQLite
    Assembly Version: 1.0.113.0
    Win32 Version: 1.0.113.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Kamo/System.Data.SQLite.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4084.0 built by: NET48REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
PresentationFramework
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
PresentationCore
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
SMDiagnostics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
System.ServiceModel.Internals
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Thanks,

Joe

[jrweiss]

Tried again today.  Clicking on the DOWNLOAD button opened the download in Chrome instead of my default browser (Epic).  Ran kamo_online_setup.exe.  it asked for a restart, which it hadn't done in previous attempts.  After restart, got same error:

Edited November 18, 2021 by jrweiss

[nukecad]

I've flagged these issues up to the staff, hopefully one of them will reply soon.

[hazelnut]

https://community.ccleaner.com/topic/61121-local-file-path-not-detected/&nbsp;

 

[Azra CCleaner]

Hi @jrweiss can you please send our support team an email at support@ccleaner.com so they could have a look over your issue ?

[slackey]

I'm getting "Time for an update" popup too. And it doesn't work. When I try to updaste from Kamo app. it just says I already have the latest version.

Why is this happening?