dan11 Posted November 16, 2021 Share Posted November 16, 2021 The app closes itself when I click on the Driver Updater button. Running Win 10 pro. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 17, 2021 Moderators Share Posted November 17, 2021 The latest CCleaner version is 5.87.9306 https://community.ccleaner.com/topic/61378-ccleaner-v5879306/#comment-332615 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dan11 Posted November 17, 2021 Author Share Posted November 17, 2021 (edited) Just updated, still closes... Edited November 17, 2021 by dan11 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 18, 2021 Moderators Share Posted November 18, 2021 What about uninstalling CCleaner, installing the Slim build from here and seeing if that works. You can just insert your Pro key afterwards under Options..Upgrade to Pro. https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Andrei CCleaner Posted November 18, 2021 Share Posted November 18, 2021 13 hours ago, dan11 said: Just updated, still closes... Hello @dan11, in case the slim build won't help you out please send our team an email at support@ccleaner.com so they could help you out Link to comment Share on other sites More sharing options...
dan11 Posted November 18, 2021 Author Share Posted November 18, 2021 That fixed it Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 18, 2021 Moderators Share Posted November 18, 2021 3 minutes ago, dan11 said: That fixed it Good Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Ger van Kempen Posted November 21, 2021 Share Posted November 21, 2021 I have the same problem, cannot use driver updater. It shows a red dot. Many customers have this problem for some time now. It should have been fixed ! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 21, 2021 Moderators Share Posted November 21, 2021 3 hours ago, Ger van Kempen said: I have the same problem, cannot use driver updater. It shows a red dot. Many customers have this problem for some time now. It should have been fixed ! What version of CCleaner are you using? Free or Pro? Older Free versions may show Driver Updater, but cannot update any drivers so showed a dot to indicate that limited functionality. With newer versions of CCleaner Pro the red dot simply shows that there have been drivers found to update, if your CCleaner is up to date then it should also show the number of drivers found. You can then click the icon and then 'Show drivers' to see what they are, and decide if you want to update any of them or not. CCleaner can tell you that there is a later version of the driver(s) that you have - but it can't know if you actually need that later version for your particular computer.YOU should investigate further just what they are, and you have to decide if you want to update them or not, you may not need that update on your particular computer. Just updating everything 'blindly' may/can cause problems. My personal view, and I know that it's shared by many, is that unless you are having specific problems with your computer then leave the drivers alone. If you are having a problem and think it could be a driver that needs updating, then check carefully and update that specific driver. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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