V5.86 startup

[dophi]

Trying to update to V5.86 .  When I start Ccleaner, I get a popup asking to activate my 14 day trial.  I can not find a way to bypass/ignore the activation request.  I'm being forced to stay with v5.85 .  Is there a way to perform the update without the activation or is this a new approach?  Thanks.

[Dave CCleaner]

8 minutes ago, dophi said:

I get a popup asking to activate my 14 day trial

Sounds like you were previously using the free version of CCleaner 5.85 and downloaded the trial version of CCleaner Professional from the website instead of CCleaner Free when trying to update? If you have Automatic Updates switched on then you would have updated directly.  But you can also go directly to https://www.ccleaner.com/ccleaner/download/standard (link starts the download) to grab the free version.

[dophi]

Thanks Dave.  I was quite certain I was upgrading with the free version.  I tried your link and got the same results - the pop-up requesting activation.

[Laurence CCleaner]

Hi dophi,
Could you try uninstalling CCleaner restarting your PC then reinstalling using the link below:
https://www.ccleaner.com/ccleaner/download/standard
As I believe there is a setting that keeps showing you the trial and uninstalling and restarting should remove this.

[dophi]

Hi Laurence.

     Sorry I didn't get back to you sooner.  I didn't get an email advising there had been a response.

     I took your advice and am happy to report all is now good.

     Thank you!  Much appreciated.