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Restoring Sound after Driver Update Win 8.1 - 64 bit


Cherieone

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Hi there:

I updated drivers yesterday via CCleaner and now I have no sound, I am thinking I need to restore the previous drivers related to sound.

When I click on Driver Updater (see attached), it says there are four sound related drivers.

The audio drivers are selected, but the Revert Selected button is not available to click.

What am I missing?

Thank you,

Cherie

 

Driver_Update_Issue.jpg

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As it says in your screenshot "Select any driver to revert it to a previous condition"  - you have to first select a driver(s) for restoration before the button becomes active.

There should be a tickbox to the left of each driver name.

See this article for more info on reverting drivers if something has gone wrong with a driver update:
https://support.piriform.com/hc/en-us/articles/4402564268429-I-m-having-a-problem-with-Driver-Updater-What-are-my-options-#updating-drivers-with-driver-updater-0-2

From that article:

  1. Quote

     

    1. Select the checkboxes next to the driver categories and or the drivers you want to revert.
       
    2. Click Revert Selected to begin the process of reverting the chosen drivers

     

     

  • Thanks 1

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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Unfortunately, there were no check boxes to the left of the driver categories to choose from.

I lost the sound after updating the drivers in CCleaner.

I resolved by following the advice to click on Find and Fix Problems under System and Security in the Control Panel of Win 8.1.

It applied troubleshooting to audio playback and now I have sound again.

Passing this along in case it helps someone else.

Cherie

 

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Thanks for the feedback.

I've never used the Driver Updater myself, so never had to use the recovery option, but from the support article I think the tickboxes should be there?

That may depend on if you have the latest CC version installed?

@Dave CCleaner any insight on this further than what it says in the FAQ article?

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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