Jump to content

Why Why Why


Recommended Posts

I fell for the sales job, bought the pro version, used the driver updater, and now my sound card won't work.  I can't revert.  I can't uninstall the bad drivers, and now I have no sound.  I'm an IT professional and I've fixed more than a few system problems in my 40+ years with computers.  This is just a dead end, and I can't begin to forgive myself for buying this product.  If any staff is reading this, please contact me. 

Link to comment
Share on other sites

  • Moderators

Do any of the steps here help?


If not, email support with details


Link to comment
Share on other sites

The updater should allow you to roll back the update. Did this not restore audio?
Try system restore to see if that fixes the audio.

If not then You might have to reinstall the driver:
Right click device.
Choose update driver.
Choose ‘browse my computer for drivers’.
Choose ‘let me pick from a list of available drivers on my computer’.
Choose the compatible hardware from the list, then choose next.
This will then reinstall the driver.

Windows 10 Pro 21H1. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.