Marc455 Posted September 6, 2021 Share Posted September 6, 2021 Maybe I missed something on the main website; and upgraded to CCleanerPro, however, I installed it directly on the User account I was using. Dumb question; do I need a separate installation--and separate multiple payments--to put it on all accounts? Or does it work for all users if I install on the admin account? I see there's a page in the program to include users, but I tried selecting Options>Users>All Users; and it won't change from "Current User Only". Or should I just uninstall and reinstall on the Admin account? I have recently upgraded to Pro, so maybe I was in a hurry that day and just installed on the User account. Seems a simple solution, but any help appreciated... M Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 7, 2021 Moderators Share Posted September 7, 2021 uninstall and install on the admin account that account has access to the other user folders. Then run ccleaner with uac permission it should allow you to change it. I don't have my computer turned on or i'd have a better description of that option. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Marc455 Posted September 8, 2021 Author Share Posted September 8, 2021 22 hours ago, Nergal said: uninstall and install on the admin account that account has access to the other user folders. Then run ccleaner with uac permission it should allow you to change it. I don't have my computer turned on or i'd have a better description of that option. "run ccleaner with uac permission"? I sort of came to that conclusion, it would make sense--about adding users from the admin account (Windows 10). thanks Nergal! I'll give it a go, but I may still have a problem...so I may be back soon in a day or so. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 8, 2021 Moderators Share Posted September 8, 2021 2 hours ago, Marc455 said: run ccleaner with uac permission"? https://www.tenforums.com/tutorials/3577-change-user-account-control-uac-settings-windows-10-a.html has a good definition of uac ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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