vlane Posted August 20, 2021 Share Posted August 20, 2021 This afternoon I ran the cleaner, as well fixing registry issues. Now Windows 10 is extraordinarily slow on restart and other functions. I also now have MS Office error code 0x426-0x0. I cannot run any Office programs and have tried solutions presented online, which have not worked. Can someone please help? Thank you. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 21, 2021 Moderators Share Posted August 21, 2021 Did you make a back up of the registry issues you cleaned when CCleaner offered you the chance to do so? Do you have any system restore points from just before you did the clean? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
vlane Posted August 31, 2021 Author Share Posted August 31, 2021 Thank you for the reply. Having a registry backup didn't matter as the computer ran extremely slow and crashed on attempted fixes. Had to ensure all files were backed up and then have Microsoft wipe the OS and reinstall. Apparently Ccleaner indiscriminately deletes Windows OS files. I also have been told that it increases the number of ads that appear in browsers. I will no longer use Ccleaner. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 1, 2021 Moderators Share Posted September 1, 2021 3 hours ago, vlane said: Apparently Ccleaner indiscriminately deletes Windows OS files. I also have been told that it increases the number of ads that appear in browsers. Neither of these describes something ccleaner does. The first means you removed something that shouldn't be removed. When using registry section of ccleaner it's best to follow the advice in my signature below this post. The second is pure fiction, ccleaner does not increase (or decrease) web advertisements. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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