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Pro Subscription not working post formatting my Mobile.

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Hi All, 

I am very disappointed as I have subscribed for 2 yrs and now I found that its not getting auto upgrade after formatting my Mobile. 

Even when I try to re-pay for subscription it says you're already subscribed. PFA of screenshot. Kindly assist at earliest. 

Note: I am logged in to same Gmail account in which my Subscription is ongoing. 

Google Account: Removed Email Address
Mobile: OnePlus 5 
Android: 10



Mobile Specs.jpeg

Edited by Andavari
Removed Email Address
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I removed your email address. It's best to not post your email on a forum since it will only get grabbed and spammed by bots reading websites looking for such things.

I've left a note in our staff area about your issue so someone from Piriform will be able to eventually help you.

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