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CCleaner and MS Outlook - Kills My "Teams Meeting" Icon in Outlook


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I use both MS Outlook and Teams.  Outlook has a "Teams Meeting" icon that allows me to create a meeting in Teams, from within Outlook. HOWEVER...after I run CCleaner on my Win 10 laptop, that icon disappears. What file could CC be removing that would kill this icon / function?  Below is a screen-shot of an Outlook meeting scheduling screen.  There SHOULD be an icon just to the left of the "Meeting Notes" that says "Schedule a Teams Mtg".  

 

image.thumb.png.1cd28a61a0507d3d46d0bffdf15fcc41.png

Edited by ACP
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Answering a few questions would already help a lot:

- What version of CCleaner (CC) did you use ? Did this happen in previous versions of CC as well ?

- What version of Outlook & Teams do you use ? 

- Would re-installing / repair installing Teams help to bring that icon back ?

- Does that icon disappear when you tick the "Teams" box in CC or does the icon disappear when you tick (one of) the Office box(as) in CC ?

System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc

 

A discussion always stimulates the braincells !!!

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Also did you run registry section of ccleaner before this occurred

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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Thanks folks.  Here's what I'm running...

  • Microsoft® Outlook® for Microsoft 365 MSO (16.0.14131.20296) 64-bit
  • Microsoft Teams Version 1.4.00.16575 (64-bit). It was last updated on 7/14/2021
  • on a Win 10 Pro v 20H2  OS Build 19042.1110
  • CCleaner = v5.82.8950 (64bit)
    • Yes, this would happen sporadically with prior CC versions
    • Yes - I did run the Reg Cleaner and I did have all the boxes checked
  • Teams - Yes, I can re-install Teams and the icon re-appears.  After I run CC, it goes away.
  • CC - I don't see a "Teams" box anywhere. 

 

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👍

- if there is not a "Microsoft Teams" box then we can rule out that the icon is deleted by cleaning the "Teams" user data. It seems that "Teams" places that icon in a MS Office related folder. But which folder ?

- It seems that CC is not able to find the folder where data of "Microsoft Teams" is located. User data for "Microsoft Teams" is supposed to be located (according to winapp2.ini) in the folders "c:\users\ ............. \Microsoft\Teams\". Can you find that combination of those 2 subfolders on your system ? Or something that's only slightly different ? It should be in "c:\users\...... ". If so, what is the full path ?

- Post a screenshot of all the MS Office boxes that show up in your copy of CC. The box for "Teams" should be a box called "Microsoft Teams" and not "MS Teams".

- Untick all boxes and only run the registry cleaner. Does that icon disappear (again) ?

- Unselect the registry cleaner. Now tick only one "MS Office" box and run CC again. And do this for each "MS Office" box. Which "MS office" box makes the icon disappear ? If that doesn't give a clue the perhaps you must do the same procedure for the "Microsoft ..... "boxes ?

System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc

 

A discussion always stimulates the braincells !!!

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14 hours ago, Willy2 said:

...
- It seems that CC is not able to find the folder where data of "Microsoft Teams" is located. ...
- ... The box for "Teams" should be a box called "Microsoft Teams" and not "MS Teams".
...

JFYI: CCleaner has not yet built in its own cleaning rule for "Microsoft Teams", therefore CCleaner does not recognize it and no box for it appears.

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@Willy2   THANK YOU.  Here are screenshots of my CC settings.  As you will see, there are no "Teams" box options.   As you mentioned, I'll have to do a 1-by-1 test and see what triggers the issue.

CC Custom Clean 1.png

CC Custom Clean 2.png

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Well you do have an entry ticked for 'Teamviewer' under 'Utilities' on the Applications tab.

That is connected with Microsoft Teams to give enhanced options, so I think I'd probably start testing by unticking that?

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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@ACP

- CC also installs a file called "winapp2.ini". Based on the info in that file CC will show the user a number of boxes for program A, B, C etc. If that file doesn't contain info about program D then CC won't show a box for program D. In your case, the standard "Winapp2.ini" file doesn't contain info for "Teams" and then CC doesn't show a box called "Microsoft Teams".

- On my system I have used the program "voldemort" (not supported by the good folks of CC, use it at your own risk. although I have experieneced no adverse effects) and that program gives the user of CC a lot of info for more programs (e.g. Teams) and - depending on what you have installed on your system - more boxes in CC.

Edited by Nergal
that that should not be named

System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc

 

A discussion always stimulates the braincells !!!

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1 hour ago, Willy2 said:

CC also installs a file called "winapp2.ini". Based on the info in that file CC will show the user a number of boxes for program A, B, C etc. If that file doesn't contain info about program D then CC won't show a box for program D. In your case, the standard "Winapp2.ini" file doesn't contain info for "Teams" and then CC doesn't show a box called "Microsoft Teams".

Ccleaner does not natively install any extra ini files. The winapp2 that he refers to is a file that allows you to add your own rules (see the link in my signature below this post)

There is a community file that you can take your rules from into your own winapp2 file but all discussion of that is regulated to a specific thread.

While I can neither confirm nor deny the existence of the program to which the above member refers (not named voldemort i've edited it to say that) added rules can be found at this link: https://community.ccleaner.com/topic/32310-winapp2ini-additions/

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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@ACP

- Your screenshots don't give a clear answer about what to do next.

- Above I gave a few suggestions about how you can determine what part of/box in CC is causing that icon to disappear.

- Based on what I see in your screenshots I would

1) re-install Teams

2) install Tweaking's Registry Backup (it allows the user to make a backup/copy of the reigistry)

3) run the CC registry cleaner. Did the icon disappear ?

4) you can use Registry Backup (see above) to restore the registry to that previous state.

System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc

 

A discussion always stimulates the braincells !!!

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35 minutes ago, Willy2 said:

@ nergal

I just did a "clean" re-install of CC again and noticed that there is no "Winapp2.ini" anymore in the CC folder.

Correct, if you deleted your ccleaner program folder after uninstall there will not be the user file winapp2.ini

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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