gwa752 Posted June 20, 2021 Share Posted June 20, 2021 I upgraded to PRO, scanned my drivers, it indicated several to update, but the Updater will not work. When I hit the update button, it brings me to the Pro Upgrade purchase page. What's up? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 21, 2021 Moderators Share Posted June 21, 2021 I have pointed admins to your post. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Brad CCleaner Posted June 21, 2021 Admin Share Posted June 21, 2021 Hi gwa752, I am sorry to here that the feature hasn't recognized that you are a PRO user. Could you please fully close and reopen CCleaner and try that process again, it may just of needed a restart to recognize your new license state. If that doesn't work could you please also screenshot your CCleaner and post it here? Thanks Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted June 21, 2021 Share Posted June 21, 2021 You can also check the license status in the 'About' page. If a license has been registered, you'll see a 'license information' button. If your license doesn't say 'Active', Driver Updater will not be fully unlocked. Link to comment Share on other sites More sharing options...
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