Banii Hime Posted June 17, 2021 Share Posted June 17, 2021 Driver Update recommended trying the free trial. Upon taking the free trial, it scanned, and began updating, but closed midway through the process, and now refuses to let me use the Driver Udpater on a free trial version. FAQ for Driver Upgrader indicates it should work on the trial right now, and it got halfway through the process before it stopped letting me do so. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 18, 2021 Moderators Share Posted June 18, 2021 I have pointed admins to this post. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Azra CCleaner Posted June 18, 2021 Admin Share Posted June 18, 2021 Hi @Banii Hime This should be already corrected, are you still experiencing the same issue on a free trial version? Link to comment Share on other sites More sharing options...
Banii Hime Posted June 21, 2021 Author Share Posted June 21, 2021 On 18/06/2021 at 06:55, Azra CCleaner said: Hi @Banii Hime This should be already corrected, are you still experiencing the same issue on a free trial version? I am. Still on trial version, if I click "Update your drivers" it just tells me "Upgrade now to update your drivers with CCleaner" and offers the Professional upgrade purchase. Same issue across two computers, no updates available. Both are running the free Professional trial. Link to comment Share on other sites More sharing options...
brodwudlund Posted June 22, 2021 Share Posted June 22, 2021 (edited) having the same problem. CCleaner pro trial updated 2 drivers and then it just closed. I thought it maybe wanted me to restart so I did, then after the restart CCleaner Pro Trial will not allow me to update any more drivers. When I click "update" it just tells me to buy Pro. It still says I have 14 days of pro trial left and all other features seem to be functional. CCleaner says I'm on version 5.82.8950 using windows 10 home Version 20H2 Edited June 22, 2021 by brodwudlund Link to comment Share on other sites More sharing options...
wfdasilva Posted June 22, 2021 Share Posted June 22, 2021 I'm experiencing a similar problem with CCleaner PRO Free Trial v5.82.8950 (64-bit) on Windows 10 Home Single 21H1 (OS Compilation 19043.1081): Ccleaner Driver Updater updated some drivers and, at the ending process, just reported that some drivers were'nt updated (no more explanation). I tried do the process again and nothing happened, even trying start updating individually. Link to comment Share on other sites More sharing options...
1122511 Posted June 24, 2021 Share Posted June 24, 2021 I'm experiencing a similar problem with CCleaner PRO Free Trial. Is the Driver Update included in the Free Trial or not? If yes, what steps can I take to get mine working before the trial ends? Link to comment Share on other sites More sharing options...
brodwudlund Posted July 6, 2021 Share Posted July 6, 2021 doood no update on this bug? sad! Link to comment Share on other sites More sharing options...
1122511 Posted July 6, 2021 Share Posted July 6, 2021 yep, sad! this is a new feature. no support - no comment from the developers... used to be a great product for removing annoying software - now CC is the annoying software! shame. Link to comment Share on other sites More sharing options...
Guest Andrei CCleaner Posted July 12, 2021 Share Posted July 12, 2021 Hello, I'm sorry to hear that. Can you please send us a ticket at support@ccleaner.com so our team could investigate your issue and help you out ? Link to comment Share on other sites More sharing options...
1122511 Posted July 12, 2021 Share Posted July 12, 2021 send you WHAT ticket? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 12, 2021 Moderators Share Posted July 12, 2021 2 hours ago, 1122511 said: send you WHAT ticket? he means send an email to that address support@ccleaner.com ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
1122511 Posted July 12, 2021 Share Posted July 12, 2021 ahhh thanx Link to comment Share on other sites More sharing options...
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