Jump to content

Default "Delete Windows Log files" causes uninstall problem

Recommended Posts

I cannot uninstall the yahoo toolbar; because, the uninstaller requires the log file that was created when the program was installed, and CCleaner deleted it. This was a default and not an advanced setting of CCleaner.


I have ceased using the advanced settings, since CCleaner deleted the uninstall file that was necessary to remove and upgrade from IE7 beta 2.

Link to comment
Share on other sites

Have you tried using CCleaner to remove the Yahoo toolbar?


CCleaner > Tools > Uninstall


If you can't uninstall it that way. I suggest that you follow the guide and post in the HJT Forum.


Good luck. :)

Windows Pro Media 8.1 x64  |  8GB Ram  |  500G HDD 7200 RPM  |  All  that I know about my graphics is that it's Intel  :)

Link to comment
Share on other sites

CCleaner uses the applications own uninstaller; it's like using Add-Remove Programs, so you will again be prompted for the uninstall log.


Do not press 'delete entry', as that will only remove the Registry key containing the program's uninstall string. It will disappear from Add-Remove Programs, but all of the Yahoo toolbar will still be there.


I suggest you try installing the Yahoo toolbar again, 'on top of itself'. That will restore the missing uninstall log, which, incidentally, I doubt CCleaner actually deleted.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.