Olive Posted June 6, 2021 Share Posted June 6, 2021 Just now I uninstalled Recuva 1.53 (the newest build which just downloaded from official website and installed a few hours ago). It was pretty straight to uninstall and as I was just about to close the 'Uninstall successful' window I noticed something strange. It deleted my two files! As I checked, they were really gone! What did it do??? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 6, 2021 Moderators Share Posted June 6, 2021 Where those files saved in one of the Recuva folders? (maybe by mistake?). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Olive Posted June 6, 2021 Author Share Posted June 6, 2021 1 hour ago, nukecad said: Where those files saved in one of the Recuva folders? (maybe by mistake?). No. They were in D:\. Completely nonsense. To prove, I recovered them, with Recuva. Link to comment Share on other sites More sharing options...
Olive Posted June 6, 2021 Author Share Posted June 6, 2021 Unluckily, as D: is SSD, the recovered files are zero'ed, useless. And when I uninstall Recuva again, it again deleted my files! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 6, 2021 Moderators Share Posted June 6, 2021 I've asked the staff to take a look. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted June 7, 2021 Share Posted June 7, 2021 Hi @Olive First of all, we're very sorry to hear about how this happened, and for how you are unable to recover the deleted TXT files. I've reported this issue to our development team as we definitely want to get this resolved as soon as possible, and I suspect this will be fixed whenever we release the next update for the Recuva software. Link to comment Share on other sites More sharing options...
Olive Posted June 9, 2021 Author Share Posted June 9, 2021 On 07/06/2021 at 22:09, MeganCCleaner said: Hi @Olive First of all, we're very sorry to hear about how this happened, and for how you are unable to recover the deleted TXT files. I've reported this issue to our development team as we definitely want to get this resolved as soon as possible, and I suspect this will be fixed whenever we release the next update for the Recuva software. Let me know when new version is out, and why this happened. Link to comment Share on other sites More sharing options...
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