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stop with the annoying renewal offer desktop popups


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I still have almost 60 days until my current pro license expires but for the past few weeks I have been getting annoying popups every few days on my desktop to renew my ccleaner pro license. Is there any way to shut this annoying thing off.

 

I'm not sure if anyone at Piriform reads the community forum messages but if they do here's an FYI - this popup is an annoyance and does absolutely nothing to entice me to renew my license. If anything its pi$$ing me off to the point where I'm considering uninstalling the software and finding an alternative.

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  • 2 weeks later...

Too damned right. It would be fine if there was a license reminder in CCleaner itself - but the damned popup is pretty much malware. I don't need it, don't want it.

But here is the thing - I decided to renew, and the cost of adding defraggler, speccy etc was zero. So it was a Ccleaner Pro license renewal, plus defraggler etc.

But the damned popup still says to renew CCleaner!!!!!!!!!!!!!!

The Ccleaner license had better damned well auto renew in 26 days time, or I will descend on Piriform like the wrath of God.

Thing is that it is a pretty good product. They do not need to use malware marketing popups that piss people off.

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  • Admin

@GrumpyOldGuy Please note that you ordered a different product (CCleaner Professional Plus, from the sounds of it) and so you were given a new license key - you'll need to register your new license details in CCleaner in order for it to know that you've renewed. The old license key is, correctly, still nearing expiration. If you have any trouble with this, please get in touch with our support team via our Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new or by emailing support@ccleaner.com

@DW1975 We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. So have an infrequent notice is the compromise we've decided on to try to prevent that from happening, without unduly bothering our users either. I'm sorry to hear that you do not agree with that compromise, and I will be happy to let our marketing team know about your dissatisfaction.

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On 22/06/2021 at 07:03, johnccleaner said:

@DW1975 We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. So have an infrequent notice is the compromise we've decided on to try to prevent that from happening, without unduly bothering our users either. I'm sorry to hear that you do not agree with that compromise, and I will be happy to let our marketing team know about your dissatisfaction.

I probably wouldn't have minded if I got one or two reminders a week or two before my license expired. But as I stated these annoying popups and emails started with 8 weeks remaining and I have been getting them every week since so I would disagree that it's an infrequent notice. In my opinion piriform is spamming my desktop and email inbox and so I've decided not to renew and to let my ccleaner license expire. Tell your marketing team that their compromise cost them a paying customer.

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  • 1 month later...

I still have over 200 days before another renewal is required. I joined this community solely for the purpose to see what alternatives were available to stop receiving unrequested solicitations. I receive the sales advertisement unannounced rhetorically-repetitively. So. I cancelled my permanent subscription and also refreshed my license information. My condolences to the piriform proprietary. I cannot accept a pop-up when I am working on extremely complex algorithms. Even though it only appears in the lower right hand corner of my Windows 10 it blocks what I am compiling and can cause a loss of many, many hours of non-stop manual computations. I work on many file formats, C+, C++, Ruby, Java, HTML, etc... and when I am brick-walled during a formulation it can not be avoided in terms of loss. I will allow three more pop-ups. Then uninstall and use my other methods. I an quite capable of quickly typing up . bat files with admin ownership for removal of: .reg files, temp files, .log files , *.younameit ... such a wonderful quick program to begin with many years ago. Goodbye, CCleaner 

Edited by pwecleantech
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