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Can't update to Ccleaner pro


allyn

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I downloaded the free version of CCleaner. I clicked on upgrade to pro and paid. I was sent an email where I clicked download and go the pro installer. I installed it and when I started it up with the intention of putting in the registration number I received. It opened to the Free Version of CCleaner with no where to put in the registration number. I clicked on upgrade to Pro and it just asked for me to pay again. What the heck is going on?

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I think you may be clicking the wrong button?

Now that you have a registration key you don't click the 'Upgrade' button again - instead you click on Options>About and then the blue 'Upgrade to pro' there; that's the one that brings up the box to enter your number.
Enter you number (copy/paste it from the email) and click 'Register'.

This is from the Windows version but it should be similar on a Mac.

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*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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