allyn Posted May 29, 2021 Share Posted May 29, 2021 I downloaded the free version of CCleaner. I clicked on upgrade to pro and paid. I was sent an email where I clicked download and go the pro installer. I installed it and when I started it up with the intention of putting in the registration number I received. It opened to the Free Version of CCleaner with no where to put in the registration number. I clicked on upgrade to Pro and it just asked for me to pay again. What the heck is going on? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted May 30, 2021 Moderators Share Posted May 30, 2021 I think you may be clicking the wrong button? Now that you have a registration key you don't click the 'Upgrade' button again - instead you click on Options>About and then the blue 'Upgrade to pro' there; that's the one that brings up the box to enter your number. Enter you number (copy/paste it from the email) and click 'Register'. This is from the Windows version but it should be similar on a Mac. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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