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Why Upgrade?

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Why would a software business expect consumers to "upgrade" to a paid version when the "free" version doesn't work? After getting the program installed I had nothing but problems. I finally got the "checking your PC's health" to run through to the end. (after three tries) Then the program wanted to "patch" my PC. It would proceed about 20% then just sit. I read one post here where the solution was to turn your security off? It's a funny world. Someone should sell tickets. I'd buy one.

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