johnmfc Posted July 28, 2006 Share Posted July 28, 2006 Hi all I too am expieriencing trouble when I scan issues it freezes at about 84 and then says not responding I have tried downloading as mentioned in other posts but still no luck , strange but i have downloaded ccleaner on another pc the same version no problem ? . I am not the most computer litterate person so any help would be much appreciated thankyou in advance John Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 28, 2006 Moderators Share Posted July 28, 2006 Hello and welcome to the forum, You say you tried one or two things . Have you tried this, Uninstall ccleaner Install MS VB 6 runtime files and immediately reboot http://www.microsoft.com/downloads/details...;displaylang=en Install ccleaner Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
johnmfc Posted July 28, 2006 Author Share Posted July 28, 2006 Hello and welcome to the forum, You say you tried one or two things . Have you tried this, Uninstall ccleaner Install MS VB 6 runtime files and immediately reboot http://www.microsoft.com/downloads/details...;displaylang=en Install ccleaner i have tried but i shall do it again and i will post the result thankyou for your reply Link to comment Share on other sites More sharing options...
Tarun Posted July 28, 2006 Share Posted July 28, 2006 The Issues scanner is actually lagging on my own PCs and even my VPC. It's not related to the VB runtimes. Link to comment Share on other sites More sharing options...
johnmfc Posted July 28, 2006 Author Share Posted July 28, 2006 The Issues scanner is actually lagging on my own PCs and even my VPC. It's not related to the VB runtimes. still the same it gets to 84 and says not responding Link to comment Share on other sites More sharing options...
johnmfc Posted July 28, 2006 Author Share Posted July 28, 2006 strange . but if i untick all the boxes then scan them one at a time it works Link to comment Share on other sites More sharing options...
TheFiresInTheSky Posted July 28, 2006 Share Posted July 28, 2006 after you scan them all, tick them all and try it again. it should work. Link to comment Share on other sites More sharing options...
johnmfc Posted July 28, 2006 Author Share Posted July 28, 2006 nah still doing it , my other half has a laptop in the same house same wireless network hers works fine , how about i download an old version Link to comment Share on other sites More sharing options...
TheFiresInTheSky Posted July 28, 2006 Share Posted July 28, 2006 you may want to view here, http://forum.ccleaner.com/index.php?showtopic=6026 Link to comment Share on other sites More sharing options...
johnmfc Posted July 29, 2006 Author Share Posted July 29, 2006 its certainly not that i have too many issues because i have always cleaned on a regular basis plus i have scanned them one at a time ... anyhow if i untick MISSING SHARED DLLS INSTALLER and MUI CACHE it works fine i can then do the mentioned 3 one at a time , it still freezes on MUI CACHE but more often than not it does not , not ideal but its a way round the problem .not sure if someone who knows what they are doing will understand why unticking the mentioned 3 makes it work ,i hope so , but thanks for all the help much appreciated Link to comment Share on other sites More sharing options...
johnmfc Posted July 30, 2006 Author Share Posted July 30, 2006 must admit I am very suprised that none of you techies has come up with a cure for this problem Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 30, 2006 Moderators Share Posted July 30, 2006 must admit I am very suprised that none of you techies has come up with a cure for this problem Since there's been no response with a cure it would suggest that we don't know what the cure is, we are after all just CCleaner users ourselves, we don't develop the application. However; when running the Cleaner portion of CCleaner it will periodically clean the Muicache, which Windows will promptly rebuild. As for Shared DLL's causing it to freeze the only thing I can think of would be if you have a corrupt DLL (or more than one) - but that is just pure speculation with no concept of it being a fact, so don't take it to heart. Link to comment Share on other sites More sharing options...
krit86lr Posted August 2, 2006 Share Posted August 2, 2006 Well this is my suggestion. Download and run DAF. When DAF opens, a restrictive policy box may appear. If so, click the remove button. From there, click the green check mark, then the hammer button. After DAF has completed, reboot your pc and try CC again. I have only 1 more suggestion if that doesn't do the trick. Let us know how it goes. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
johnmfc Posted August 3, 2006 Author Share Posted August 3, 2006 Well this is my suggestion. Download and run DAF. When DAF opens, a restrictive policy box may appear. If so, click the remove button. From there, click the green check mark, then the hammer button. After DAF has completed, reboot your pc and try CC again. I have only 1 more suggestion if that doesn't do the trick. Let us know how it goes. didnt see a restrictive policy box , downloaded DAF but the same problem is still there not sure im looking forward to your next suggestion , its not pi#s off is it Link to comment Share on other sites More sharing options...
krit86lr Posted August 3, 2006 Share Posted August 3, 2006 OMG! LOL No, it's not pi$$ off! First of all. My previous instructions were wrong I just noticed, so I am assuming that you realized that where I said press the hammer button, should have been hit the GO button. If not then do it again by pressing GO, and not the hammer. Okay, last idea. This a long shot. Have your OS CD ready...you will prompted to use it when it is time. Launch DAF > then click the Hammer button (lol) > SFC Scan > Go > Reboot. I will have to wrack my brain if that doesn't work. Sorry about messing up the previous intructions. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
Tarun Posted August 3, 2006 Share Posted August 3, 2006 click the Hammer button Hammer time! (Cue the cheesy music) Do you have any registry keys appearing with "funny looking" symbols? Link to comment Share on other sites More sharing options...
krit86lr Posted August 3, 2006 Share Posted August 3, 2006 Hammer time! (Cue the cheesy music) Do you have any registry keys appearing with "funny looking" symbols? Yeah, maybe a screenshot would be helpful. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
johnmfc Posted August 3, 2006 Author Share Posted August 3, 2006 Yeah, maybe a screenshot would be helpful. ok guys I did say I wasn,t that clever when it comes to computers didnt I please supply a link of exactly what i am supposed to download if you can I have a feeling I could have downloaded the wrong thing cheers Link to comment Share on other sites More sharing options...
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