Jump to content
CCleaner Community Forums

Hardware not listed properly in App [ i.e. CPU, Ram, Graphics. nVME Drive(s) ]


Recommended Posts

It has been over a year since I sent in a bug report, regarding this issue....

1.) Ryzen 9 3900x - listed, but not showing #of cores,  threads, or speed.
2.) RAM only shows single channel speeds, I have dual channel 3200MHz sticks, and it shows only 1599MHZ
3.) GPU only shows 3 of the 12 GB VRAM I have on my RTX 2080 Ti GPU.
4. No Temps shown on either of my NVME drives.

speccy readings.PNG

Link to post
Share on other sites
  • Moderators

The DRAM speed is correct, and other tools like CPU-Z, HWInfo, etc., will or should show the same since it's dual channel and the value is halved, so you have to multiple by 2 which will equal the total speed 3200Mhz.

Link to post
Share on other sites
Posted (edited)
40 minutes ago, Andavari said:

The DRAM speed is correct, and other tools like CPU-Z, HWInfo, etc., will or should show the same since it's dual channel and the value is halved, so you have to multiple by 2 which will equal the total speed 3200Mhz.

Thank you for the reply.
I realize that I need to multiply by 2, to get the actual speed of my dual-channel ram. But it could be confusing for those that are not tech savvy.
Would it not be better if speccy listed each channel and it's speed, then the total sum of all channels?
What about people who have  4 (quad) or 8 (oct) channel ram?

Edited by DeltaAgent26
Link to post
Share on other sites
  • Moderators

I don't know why allot of those type of tools do it the way to do, and it will always have someone scratching their head wondering since using a search for such a thing has allot of pages with people asking the same question in various tools.

If it's in single channel it's less confusing since it just gives the value someone expects to see. Add in additional RAM sticks and it changes what those types of tools display. Probably would help if it was added together and shown in such tools so it wasn't such gibberish to most people who just want to quickly verify their PC is configured as they purchased it.

Link to post
Share on other sites
Posted (edited)
On 24/04/2021 at 13:29, Andavari said:

I don't know why allot of those type of tools do it the way to do, and it will always have someone scratching their head wondering since using a search for such a thing has allot of pages with people asking the same question in various tools.

If it's in single channel it's less confusing since it just gives the value someone expects to see. Add in additional RAM sticks and it changes what those types of tools display. Probably would help if it was added together and shown in such tools so it wasn't such gibberish to most people who just want to quickly verify their PC is configured as they purchased it.

Although I am savvy (enough) to understand that the speed is halved, due to number of channels, and don't get confused. I would still like to see the actual speed the ram is running at across all channels. If my ram is rated for/set to run at XXXXMhz... that is the number I want to see. Not some fraction of that speed depending on how many channels my motherboard supports, or sticks of ram I have installed...

Then I can see immediately... without having to math... if whether or not the ram is running how i want it too.
Or if I need to make changes.

Edited by DeltaAgent26
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...