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Cannot install free home CCleaner


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hi there;

I cannot install free home CCleaner. after downloading the setup exe and start installation process (just after counting begins), it quits the installation procedure.

Any help please.

Thanks in advance

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What antivirus do you use? What version of Windows are you using?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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3 hours ago, Nergal said:

What antivirus do you use? What version of Windows are you using?

I am using kaspersky antivirus, windows 10.

Thank you

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Thank you for your concern;

I fixed the problem. The solution was not far a way from what you said. There was a relation (which I cannot understand since I am a loyal user for CCeaner for more than 10 years) between my Antivirus and CCleaner. I was able to install CCleaner after removing Kaspersky completely from my device.

Thank you.

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Kaspersky has a large list of programs that they deem incompatible with their antivirus solution.

Sometimes it's caused by the antivirus being out-of-date, that was the case awhile ago with Trend Micro where the users had to manually download the newest antivirus version and install it from the publisher website because it wasn't upgrading the installed version itself.

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9 hours ago, Andavari said:

Kaspersky has a large list of programs that they deem incompatible with their antivirus solution.

Sometimes it's caused by the antivirus being out-of-date, that was the case awhile ago with Trend Micro where the users had to manually download the newest antivirus version and install it from the publisher website because it wasn't upgrading the installed version itself.

Thank you for declaring things. It helps a lot.

Regards

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