Jump to content
CCleaner Community Forums

Tray icon disappears whenever Windows Explorer is restarted


Recommended Posts

Note that this issue doesn't happen with almost all Windows apps I use, so it must be some kind of bug.

I have CCleaner set to maintain a tray icon that is persistent whether or not I am engaging with the user interface.

Every now and then, I have a need to restart Windows Explorer, whether by me manually restarting it in Task Manager, or there's an app installation that automatically does the restart.

Upon restarting Windows Explorer, CCleaner's tray icon disappears and doesn't come back. Re-launching CCleaner (e.g. double-clicking a desktop shortcut) doesn't even bring it back. I have to go into the Task Manager, end CCleaner's task, then re-launch CCleaner to get the tray icon back.

CCleaner version: 5.77.8521 (64-bit)

Windows version: Windows 10 Home Version 21H1 (Beta Channel), Build 19043.867, Windows Feature Experience Pack 120.2212.3030.0.

Link to post
Share on other sites
  • Moderators
1 hour ago, Steve Magruder said:

I have CCleaner set to maintain a tray icon that is persistent whether or not I am engaging with the user interface.

How are you setting it to do that?

There are a few different ways it can be done.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to post
Share on other sites
  • Moderators

Fine, there are 2 further option that also put an icon in the System Tray -  'Keep CCleaner updated automatically' and 'Smart Cleaning'.
You don't say if you are using those?

'Launch the CCleaner app window each time the computer starts' simply runs a clean on startup.
It does put a flashing icon in the system tray, but only briefly while it cleans, it doesn't leave it there.

Regarding your second setting 'Minimize to system tray'. That is a legacy command for older Windows versions.
As you have Win10 then I suggest that you untick that and instead pin CCleaner to the taskbar.
Open File Explorer navigate to C:/Program Files/CCleaner and right-click on ccleaner64.exe
In the menu that pops up click on Pin to taskbar.
That puts an icon on your taskbar so that you can launch CCleaner with a single click. That icon will survive a Windows Explorer restart.
You will still also see a second icon in the System Tray as long as Automatic updating and/or Smart Cleaning is running in the background.
image.png

Restarting Windows Explorer will kill the Automatic Updating task, and/or the Smart Cleaning task, and so remove the System Tray icon, and there is no trigger to restart them in those circumstances.

Automatic updating is triggered to start/check for updates on startup and then every 12 hrs.
So it would eventually come back on it's own 12hrs after you last booted or last opened CCleaner.
Smart Cleaning is triggered to start/check for junk on startup and remain running checking for junk buildup or a browser close.

You can restart either/both manually it by simply opening and closing CCleaner, no need to do anything else just open/close.

It should be possible to use Task Scheduler to set an advanced trigger to restart either task automatically if it fails, but I'm not sure that restarting Windows Explorer deliberately would count as the task 'failing' - and it's easy enough just to open/close CCleaner after restarting Windows Explorer, or simply ignore that it's not running until next time you boot or launch CCleaner.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...