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Smart cleaning of browser data kills CCleaner


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  • Moderators

Are you saying that when you close Edge Chrome Smart Cleaning runs but then closes itself?
Was it working OK until recently?

If so then it's possibly/probably because of the new 'Startup Boost' in Edge Chrome, it leaves background processes running so CCleaner can't clean it properly.
Try turning 'Startup Boost' off.
https://www.bleepingcomputer.com/news/microsoft/microsoft-edge-is-now-41-percent-faster-with-new-startup-boost-feature/

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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Are you saying that when you close Edge Chrome Smart Cleaning runs but then closes itself?  Yes
Was it working OK until recently? Yes

But i found out the reason now. I installed Ashampoo Snap 12 some days ago. When Snap12 is disabled, CCleaner works fine.

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  • Moderators

Thanks for sharing that, it may be helpful to others. (And to the Ccleaner developers).

I don't know that app, or why it should give a problem with cleaning Edge Chrome in particular.

I'll pass your findings upwards.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • Moderators

@gmxd

Update: The staff have comfirmed that they can replicate this issue with Ashampoo Snap 12 and the developers are investigating.

Thanks again for the report.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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