CCleaner post-trial survey overmessaging [fixed]

[johnp57]

Open CCleaner

try to click Start scan

Pop up for some 3rd party web site comes up covering button says take survey

took survey (twice now)

Survey link still pops up randomly when starting CCleaner

this kinda negates the reason for cleaning?

[Guest Stephen CCleaner]

Hi there, John.

You shouldn't be asked to do the same survey twice. If you could let me know what the theme of the survey was we can check that it is set up correctly.

[Wes Tracy]

I get the same thing. I got CC Cleaner to help clean junk off my pc. Now the only malware popup is the CC Cleaner satisfaction survey. I took it but it keeps popping back up. I tried to take it again to clean the miscreant popup but it says I already took it.  Now my pc has a bigger problem than before I bought CC Cleaner.

[Dave CCleaner]

@Wes Tracy: that is a survey that was supposed to go to a sample of customers who had finished a 14 day free trial - and appear one time only.  As you note, It appears to be violently misbehaving.  Trying to find someone around over the long weekend to shoot it.

[Dave CCleaner]

18 hours ago, Dave CCleaner said:

Trying to find someone around over the long weekend to shoot it.

Note that this seems to be a different issue that the one that originally started the thread (I should have checked the dates, since this survey was only launched recently), but regardless @Wes TracyI can confirm that this was fixed 3 hours ago and should not recur.