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Renewed subscription today and lost remaining days on my previous subscription


ianp
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  • 2 months later...
  • Moderators

How are you trying to renew?
How long is left on your current licence?
Do you have a subscription?

If you have a subscription then it will renew automatically, you can mange that from within CCleaner itself:
https://support.piriform.com/hc/en-us/articles/360020674812-How-do-I-manage-my-CCleaner-subscription-#how-do-i-manage-my-ccleaner-subscription--0-0

If you don't have a subscription then you should get a reminder to renew shortly before your current licence expires:
https://support.piriform.com/hc/en-us/articles/360045224272-Can-I-renew-CCleaner-early-

If you are still having trouble then each of those webpages contains a contact link for the support team, or you can send them an email to support@ccleaner.com

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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