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Videos will not play in FaceBook


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  • 2 weeks later...
  • Moderators

This issue has been flagged up to the staff for investigation/response.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • 3 months later...

I've got the same problem but on TikTok; I could watch the videos directly on the browser but since a couple of months, not anymore!!!

But this issue doesn't happen on other browsers.

EDIT: I forgot to add that I get a small icon next to the bookmark star saying "To open this link choose an app" and if click on it it opens a different window for TikTok, but the videos won't play neither.

Edited by samb
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  • Admin

@samb: If you go to secure://settings/help inside CCleaner Browser, what version does it say that you are running at the moment?

eg:

 image.png

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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@Dave CCleaner Thank you for your response. This started before the last version. And it continues after the update.
Also, there's a Portuguese news website  where the same happens. I've already tried to change the site's permissions, disabling adblock, remove extensions but without results.
This doesn't happen in all websites with video, just some.

FireShot Capture 042 - Settings – About CCleaner Browser - settings.png

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  • 1 month later...

I've got the same problem but on snapchat. I could watch the videos directly on the browser but since a couple of months, not anymore!!!

But this issue doesn't happen on other browsers.

EDIT: I forgot to add that I get a small icon next to the bookmark star saying "To open this link choose an app" and if click on it it opens a different window for TikTok, but the videos won't play neither.

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