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I got a Trojan Now I want to re install ccleaner how do i do it?

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On most of my virus software  I got a key emailed to me when I made the purchase with cclean i did not. i have no product key. How can I un install it until I do have it so I can re install.

I do this every time I get a virus to make sure my checkers don't get corrupted please help.

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Firstly - CCleaner is NOT an Anti Virus application, it is a junk file cleaner. It will not protect your computer from viruses or any other malware.

Second - How are you purchasing CCleaner?

If you are using PayPal then you may not have completed your purchase, and you will not be sent a key until you do.

If you are paying some other way then have you typed the correct email address?

See this:

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:


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6 hours ago, bill_hack said:

when I made the purchase with cclean i did not

Also, if you have mislaid the licence key that you would have received by email after completing your order with Cleverbridge, you can retrieve it from CCleaner.com - License Lookup using the email address that you used when you purchased.  Note that customers who purchase a licence key from us and then forget to use it to activation CCleaner Professional will usually get a number of registration remainder emails from us at some point afterwards that will also contain your registration information.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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