bill_hack Posted February 1, 2021 Share Posted February 1, 2021 On most of my virus software I got a key emailed to me when I made the purchase with cclean i did not. i have no product key. How can I un install it until I do have it so I can re install. I do this every time I get a virus to make sure my checkers don't get corrupted please help. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 1, 2021 Moderators Share Posted February 1, 2021 Firstly - CCleaner is NOT an Anti Virus application, it is a junk file cleaner. It will not protect your computer from viruses or any other malware. Second - How are you purchasing CCleaner? If you are using PayPal then you may not have completed your purchase, and you will not be sent a key until you do. If you are paying some other way then have you typed the correct email address? See this:https://community.ccleaner.com/topic/59919-paid-for-cc-pro-version-for-60-days-but-no-download-link-sent-to-my-mail/?tab=comments#comment-326694 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted February 2, 2021 Admin Share Posted February 2, 2021 6 hours ago, bill_hack said: when I made the purchase with cclean i did not Also, if you have mislaid the licence key that you would have received by email after completing your order with Cleverbridge, you can retrieve it from CCleaner.com - License Lookup using the email address that you used when you purchased. Note that customers who purchase a licence key from us and then forget to use it to activation CCleaner Professional will usually get a number of registration remainder emails from us at some point afterwards that will also contain your registration information. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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