Jump to content
CCleaner Community Forums

Overmessaging of upgrade notifications

Recommended Posts

Are the continual pop-ups to upgrade to Professional an active policy to infuriate users? Back around Christmas we had the "Today only" which lasted about a week, several times a day and for the last few days there's been another one a few times a day.

Saying I'll pass or no thanks once should be enough, twice at the most.

If anything, in my case it makes me even more determined to not upgrade.

Link to post
Share on other sites
  • Admin

This would most commonly indicate that the cookie storing the information that you've already received these messages recently is being cleaned, thus preventing the software from knowing that these messages have been displayed to you.

I've included a small text file of the sites that should be present in CCleaner's Options > Cookies > Cookies to Keep list to prevent this from occurring.

The list is as follows:

  • *.avast.com
  • *.ccleaner.com
  • *.ccleanercloud.com
  • *.piriform.com

Please also make sure that other programs aren't cleaning these cookies (such as a browser set to clean cookies automatically on close). 

With the appropriate cookie(s) in place, the software should be able to keep from overmessaging you. (For instance, the 'Boxing Day' sale you mention was intended to show one message only.)


Link to post
Share on other sites
  • Dave CCleaner changed the title to Overmessaging of upgrade notifications

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...