Mark1960 Posted January 17, 2021 Share Posted January 17, 2021 My old computer died, and I am trying to enter the CCleaner Pro licence into a new computer. It seems to accept, but as soon as I restart the computer or open CCleaner again, it has reverted to the unlicensed free version. Can anyone help? Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted January 17, 2021 Admin Share Posted January 17, 2021 @Mark1960: Best to check licence-specific issues with support@ccleaner.com. But this sounds like an issue that was specific to new format CCleaner licence keys (the ones that don't start with a "C" or a "P") on versions of CCleaner 5.74 and below. Check your CCleaner version number (top left hand corner of the CCleaner console) and if it is 5.74 or lower you can grab the latest CCleaner Professional (5.76 at the time of writing) from https://www.ccleaner.com/go/get_ccpro Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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