Jump to content

CCleaner won't keep license key


Recommended Posts

I've upgraded CCleaner for Windows, but i have to enter the license key every time the computer restarts. I've done the "run as administrator" thing, but that doesn't fix the problem.  Any ideas?

Link to comment
Share on other sites

  • Moderators

We've seen it before a couple of times.

If you contact support by email and explain the problem they should be able to either sort it out or issue you with a new license.

Email them at:
support @ccleaner.com

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

  • Admin

@Eric S: and when you do, please confirm with them what version number you are using (top left hand corner of your CCleaner console, should be CCleaner 5.75.8238 if you are on the latest version)

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.