Pandor 0 Posted January 3 Share Posted January 3 today I wanted to install CCleaner, so i downloaded the latest 5.75 version, and immediately after install I got a "application stopped working" error. upon trying to start CCleaner, I get the same thing. I started sourcing older versions of CCleaner, and the last one I am able to successfully install and start, is ccleaner 5.64.7613. Anything above just crashes after the install or app startup. What gives? Microsoft Windows 10 Pro 64 bits (2009, 19042.685) Link to post Share on other sites
Moderators nukecad 7 Posted January 3 Moderators Share Posted January 3 v5.64 is the last version of CCleaner that will run on XP and Vista. Which suggest that you may be trying to run CCleaner in compatibility mode for Vista or below. (We've seen a couple of cases of this happening, not sure why it gets changed for some people but it seems to be Windows doing it) Browse to the CCleaner folder and check this for both 'CCleaner64.exe' and 'CCleaner.exe'. Right click on the .exe and in the context menu select 'Properties' and then the 'Compatibility' tab. If it looks something like this then untick that 'Compatibility mode' box and then Apply. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
Pandor 0 Posted January 10 Author Share Posted January 10 (edited) Sorry for the late reply. I've tried again with the 5.75 release today but no go. Compatibility mode is not enabled for the executable(s). reverted to 5.64.7613 and its fully functional. looks like 5.64 is the last stable version that i'm stuck with on my system. Edited January 10 by Pandor Link to post Share on other sites
Moderators nukecad 7 Posted January 10 Moderators Share Posted January 10 One thing I do note is that your Windows 10 is build 19042.685. That is not the generally released build, are you on the Insider Program? (19042.685 is not on Automatic Update yet). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
Pandor 0 Posted January 15 Author Share Posted January 15 I haven't changed the group policy for preview builds, so i'm not sure how it got updated. under settings / windows insider-program it says its controlled by a group policy when I check the preview build group policy, it is 'no configured' So not sure what's going on there. Link to post Share on other sites
Moderators nukecad 7 Posted January 15 Moderators Share Posted January 15 Following Patch Tuesday I'm now on build 19042.746. I'd update Windows if it hasn't already and then see if CCleaner v5.76 will install for you. Download the 'Slim' installer "ccsetup576_slim.exe" from here and double click it to install:https://www.piriform.com/ccleaner/builds BTW. I assume that's a Local Group Policy and you are not running a business network? Business networks need a different edition of CCleaner:https://www.ccleaner.com/business/ccleaner-network-edition *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
Pandor 0 Posted January 24 Author Share Posted January 24 (edited) CCleaner v5.76 installed and working fine on build 19042.746. This is indeed a standalone workstation with win10 pro. I did ran some debloat/telemetry removal scripts and stuff, so it has some local GPs set. All working fine again. Thanks. Edited January 24 by Pandor Link to post Share on other sites
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