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How to contact a live person at CCleaner


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We can't deal with licensing on the open forum, because of obvious privacy issues.

The support team do sort out problems like this all the time, you will need to email them at: support@ccleaner.com

Support will want to know the email address that you registered for the licence and some details from the Cleverbridge renewal email.

Please note we've been told that the 'standard' email support team are not working on statutory national holidays over the Christmas and New Year period, so if it's a statutory holiday in your country you may have to wait a day or so for a reply.
However we are also told that the 'Premium 24/7' support team are working throughout and will pick up 'standard' requests where they have time.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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1 hour ago, SouthPawPhilly said:

I tried to recover my license code but the system sent me one that expired in 2014

Sounds like you may have registered using multiple email addresses over time, so +1 on being sure to include your other email addresses and any licence or order reference numbers as nukecad said.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

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