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Need more info.

1. Where did you get CCleaner from.

2. Which version free or paid.

3. Which version of Windows do you run.

4. Which anti-virus/Security software do you have installed.

5. Did you use CCleaner before you restarted your machine?

6. Did you clean the registry.

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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