Jump to content
CCleaner Community Forums

Error - Update could not unpack


Recommended Posts

  • Admin
2 minutes ago, Norimaki5 said:

I tried to update the Mac but CCleaner said "Error - Something went wrong unpacking the update, please try again later." Received the same results on future update attempts. Update not completed. What can I do?

Is this the built-in update inside CCleaner for Mac?  There were a couple of older versions that had some troubles updating themselves.  If you download the latest CCmac directly from http://www.ccleaner.com/ccleaner/download?mac (click the green download button) to do a fresh install, does that solve your problem at all?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

Link to post
Share on other sites
  • Admin
On 10/12/2020 at 13:44, Martin1972 said:

I can confirm that CC Cleaner is not running on Catalina 10.15.7. Probably there are just too few Mac users for CC Cleaner to justify a bugfix

We have had Catalina support since late last year, although there were some improvements in the latest release.  Are you using the latest version CCleaner for Mac 1.18.30 (https://www.ccleaner.com/knowledge/ccleaner-mac-v11830) which was released October 6th, or an earlier version?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...