happy8 Posted November 27, 2020 Share Posted November 27, 2020 CCleaner downloads new free versions but will not run and ask me to purchase the professional version of which I cannot get off my screen and have to restart the computer to get rid of it Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted November 27, 2020 Admin Share Posted November 27, 2020 Hi @happy8 That doesn't sound like usual behaviour. To help us figure out what might be going wrong, could you let us know: What Windows version are you running? Windows 7, 8 or 10 If Windows 10, do you know which release it is (1809, 2004, 20H2, etc?) Which antivirus and firewall do you have running? Do you have any custom modification to your windows networking configuration, such as a changed hosts file? Did you download CCleaner 5.74 yourself from the CCleaner website, or was this an automatic update from an older version of CCleaner. Can you remember which version it was? Are you able to screenshot the message that you see when it does not run and asks you to purchase? Does it look something like this (with the "no thanks" to close)? Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now