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Newest Version 5.74.8198 64bit of CCleaner Crashing


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My Ccleaner Free has crashed twice since it was upgraded to v5.74.8198 64bit. I have never had problems with it crashing until this version was installed. It crashed during a normal clean.

Below is from Application Event Viewer
----------------------------------------

Log Name:      Application
Source:        Windows Error Reporting
Date:          11/19/2020 5:43:35 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-
Description:
Fault bucket 1384605845787678192, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: CCleaner64.exe
P2: 5.74.0.8198
P3: 5faae541
P4: CCleaner64.exe
P5: 5.74.0.8198
P6: 5faae541
P7: c0000005
P8: 0000000000d68253
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC09B.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0EA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0FA.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC108.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC119.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CCleaner64.exe_21f95fc758304f2f82326d7a577f671f4f979af5_b244d9a9_d93b2ce5-bd6f-453a-949a-ef6111e9f328

Analysis symbol:
Rechecking for solution: 0
Report Id: 26caf9ef-a3c0-42dd-976a-cd971ec12060
Report Status: 268435456
Hashed bucket: c29e3a4e99144e6b03371bae481a95f0
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-11-19T10:43:35.4013364Z" />
    <EventRecordID>47228</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-             </Computer>
    <Security />
  </System>
  <EventData>
    <Data>1384605845787678192</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>CCleaner64.exe</Data>
    <Data>5.74.0.8198</Data>
    <Data>5faae541</Data>
    <Data>CCleaner64.exe</Data>
    <Data>5.74.0.8198</Data>
    <Data>5faae541</Data>
    <Data>c0000005</Data>
    <Data>0000000000d68253</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC09B.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0EA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0FA.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC108.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC119.tmp.txt</Data>
    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CCleaner64.exe_21f95fc758304f2f82326d7a577f671f4f979af5_b244d9a9_d93b2ce5-bd6f-453a-949a-ef6111e9f328</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>26caf9ef-a3c0-42dd-976a-cd971ec12060</Data>
    <Data>268435456</Data>
    <Data>c29e3a4e99144e6b03371bae481a95f0</Data>
    <Data>0</Data>
  </EventData>
</Event>

 

Below is from Problem Reports in Reliability History
--------------------------------------------------------------------------

Description
Faulting application name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541
Faulting module name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541
Exception code: 0xc0000005
Fault offset: 0x0000000000d68253
Faulting process id: 0x1fc8
Faulting application start time: 0x01d6be60b0b5dce7
Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe
Faulting module path: C:\Program Files\CCleaner\CCleaner64.exe
Report Id: 26caf9ef-a3c0-42dd-976a-cd971ec12060
Faulting package full name:
Faulting package-relative application ID:


This is My Device Below:
---------------------------
Device name    DESKTOP-
Processor    Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz   3.00 GHz
Installed RAM    16.0 GB (15.9 GB usable)
Device ID    CF44D489-BDC2-41F1-960D-84C83B8C9EFA
Product ID    00325-81464-66875-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display


Below is My Windows Specifications:
--------------------------------------------------

Edition    Windows 10 Home
Version    20H2
Installed on    ‎6/‎9/‎2020
OS build    19042.630
Experience    Windows Feature Experience Pack 120.2212.31.0

 

Edited by DonT5
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  • DonT5 changed the title to Newest Version 5.74.8198 64bit of CCleaner Crashing
  • 2 weeks later...

Yep... This crash is logged every time now on app exit:

Description
Faulting application name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541
Faulting module name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541
Exception code: 0xc0000005
Fault offset: 0x0000000000d68253
Faulting process id: 0x2e38
Faulting application start time: 0x01d6c6e9f2c686f4
Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe
Faulting module path: C:\Program Files\CCleaner\CCleaner64.exe
Report Id: 4303b16b-aac3-4744-b9dc-c5b37abe6f95
Faulting package full name: 
Faulting package-relative application ID: 

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