Michael Foley Posted October 5, 2020 Share Posted October 5, 2020 Licensed CCleaner professional yesterday for three computers put key into my wife's computer took key but would not recognise my name can you please help Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 5, 2020 Moderators Share Posted October 5, 2020 You have to use the exact same name that you used when purchasing the licence. (If you are copy/pasting it from the confirmation email then check that there is no leading or trailing space being copied). Also if you have registered the licence in your name but are trying to put your partners name in for her machine then it won't accept it. This gives more info about registering and possible problems:https://support.piriform.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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