prston Posted September 3, 2020 Share Posted September 3, 2020 For some reason, CCleaner Pro completely "skips" cleaning the Chrome Browser. As a longtime user of CC Pro, I know how to correctly set the CC settings to clean Chrome. Yes, previous CC versions have presented a pop-up box asking to 'force close' Chrome. But totally skipping Chrome is a new & unhappy issue. I ask any Piriform staff members reading this to please refer this matter to your technicians. Thank you for your attention, Preston Mitchell Link to comment Share on other sites More sharing options...
prston Posted September 3, 2020 Author Share Posted September 3, 2020 For some reason, CCleaner Pro completely "skips" cleaning the Chrome Browser. As a longtime user of CC Pro, I know how to correctly set the CC settings to clean Chrome. Yes, previous CC versions have presented a pop-up box asking to 'force close' Chrome. But totally skipping Chrome is a new & unhappy issue. I ask any Piriform staff members reading this to please refer this matter to your technicians. Thank you for your attention, Preston Mitchell Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 3, 2020 Moderators Share Posted September 3, 2020 Threads merged. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
prston Posted September 4, 2020 Author Share Posted September 4, 2020 The current version of CC Pro is still 'skipping' Chrome. In fact, in the post-cleaning report, the entries for Chrome say "skipped". Is anybody else experiencing this issue? BTW, my modern PC runs Windows 10 Pro build 2004 x64, Thank you to anybody who replies. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 4, 2020 Moderators Share Posted September 4, 2020 See if this helps:https://community.ccleaner.com/topic/40285-ccleaner-not-deleting-google-chrome-history-fix/ Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted September 8, 2020 Share Posted September 8, 2020 It may be that you have intentionally or unintentionally selected this checkbox: Link to comment Share on other sites More sharing options...
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