BillyWhitewolf Posted August 15, 2020 Share Posted August 15, 2020 I recently paid for a 1year subscription and had to reinstall... It lost my subscription.. How do i recover? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 16, 2020 Moderators Share Posted August 16, 2020 Have you tried to re-enter the key? (Open CCleaner, click on Options and then click the upgrade to Pro button) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
BillyWhitewolf Posted August 20, 2020 Author Share Posted August 20, 2020 It's on my Android phone.. No key that I can find. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 20, 2020 Moderators Share Posted August 20, 2020 16 minutes ago, BillyWhitewolf said: It's on my Android phone.. No key that I can find. Do you mean your question is about ccleaner android? Your subscription is tied to your play store account I think. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted August 21, 2020 Share Posted August 21, 2020 On 15/08/2020 at 21:33, BillyWhitewolf said: I recently paid for a 1year subscription and had to reinstall... It lost my subscription.. How do i recover? Hi there, you should be able to activate Pro features on CCleaner Android with your Google Play details. If you have changed your Google Play details or are experiencing any problems please contact our support team on support@ccleaner.com and we can look into this. Thank you. Link to comment Share on other sites More sharing options...
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