thomasdixon 0 Posted August 8, 2020 Share Posted August 8, 2020 My last re-purchase of CCleaner professional will not load properly I re-purchased it three (3) times and the result is the same; it will not load properly. Name: ***** *****License Key: *************** You have an enemy out there and they don't want your service in the public domain what can i do, find another service and uninstall yours? Link to post Share on other sites
Moderators hazelnut 8 Posted August 8, 2020 Moderators Share Posted August 8, 2020 Is it being blocked by your Anti-Virus perhaps? Do you use Windows Defender? What happens when you try to install it, or is it the download you have a problem with? I suggest you contact Piriform directly regarding how much money you have spent trying to get this to work support@ccleaner.com Try installing the Slim Build from here (last in list) https://www.ccleaner.com/ccleaner/builds You can convert it when installed by going to Options..About and pressing the button to convert to Pro CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
thomasdixon 0 Posted August 8, 2020 Author Share Posted August 8, 2020 59 minutes ago, hazelnut said: Is it being blocked by your Anti-Virus perhaps? This could be the problem. I have "Avast" security, anti-tract, cleanup & premium installed. Should I un-install them-? Link to post Share on other sites
Moderators nukecad 9 Posted August 8, 2020 Moderators Share Posted August 8, 2020 Avast wouldn't/shouldn't block it. (CCleaner is now owned by Avast). Can you tell us exactly (which website) you are trying to download/purchase CCleaner from? Also check Windows Settings>App and browser control>Reputation Based protection settings, to see if this has been turned on: (A Windows update has turned it on for some people). PS. 'Finger up the nose music' only works in a Monty Python sketch.https://www.youtube.com/watch?v=F-v6VYjUC7Q (You've got to love the socially distanced football ground). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
Admin Dave CCleaner 1 Posted August 9, 2020 Admin Share Posted August 9, 2020 @thomasdixonIf you have problems downloading CCleaner Professional from Cleverbridge you can always get it from here: Windows version: https://www.ccleaner.com/go/get_ccpro Mac version: https://www.ccleaner.com/go/get_ccmacpro ... and don't forget to register to get the Pro features working: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. Link to post Share on other sites
thomasdixon 0 Posted January 2 Author Share Posted January 2 CCleaner does not remove 8 trackers no mater how many times i request it I select clean it cleans I rerun the check it comes back 8 trackers to remove over and over Link to post Share on other sites
Moderators hazelnut 8 Posted January 3 Moderators Share Posted January 3 Never post your name, email address and licence key on a public forum. Spammer will see it and steal it. CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
Moderators nukecad 9 Posted January 3 Moderators Share Posted January 3 17 hours ago, thomasdixon said: CCleaner does not remove 8 trackers no mater how many times i request it That is normal, it hppens with any and every computer. For an explanation of why it happens see the link in my signature below every post I make. If you can't see my signature (maybe you're on a mobile phone) then:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
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