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my download of ccleaner professional is being blocked/distorted


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My last re-purchase of CCleaner professional will not load properly 

I re-purchased it three (3) times and the result is the same; it will not load properly. 

Name: *****  *****
License Key: ***************

You have an enemy out there and they don't want your service in the public domain 

what can i do, find another service and uninstall yours?

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  • Moderators

Is it being blocked by your Anti-Virus perhaps?

Do you use Windows Defender?

What happens when you try to install it, or is it the download you have a problem with?

I suggest you contact Piriform directly regarding how much money you have spent trying to get this to work

support@ccleaner.com

Try installing the Slim Build from here (last in list)

https://www.ccleaner.com/ccleaner/builds

You can convert it when installed by going to Options..About and pressing the button to convert to Pro

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59 minutes ago, hazelnut said:

Is it being blocked by your Anti-Virus perhaps?

This could be the problem. I have "Avast" security, anti-tract, cleanup & premium installed. Should I un-install them-?

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  • Moderators

Avast wouldn't/shouldn't block it. (CCleaner is now owned by Avast).

Can you tell us exactly (which website) you are trying to download/purchase CCleaner from?

Also check Windows Settings>App and browser control>Reputation Based protection settings, to see if this has been turned on:
(A Windows update has turned it on for some people).
image.png

 

PS. 'Finger up the nose music' only works in a Monty Python sketch.
https://www.youtube.com/watch?v=F-v6VYjUC7Q
(You've got to love the socially distanced football ground).

 

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@thomasdixonIf you have problems downloading CCleaner Professional from Cleverbridge you can always get it from here:

Windows version: https://www.ccleaner.com/go/get_ccpro

Mac version: https://www.ccleaner.com/go/get_ccmacpro

... and don't forget to register to get the Pro features working: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional

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