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my download of ccleaner professional is being blocked/distorted


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My last re-purchase of CCleaner professional will not load properly 

I re-purchased it three (3) times and the result is the same; it will not load properly. 

Name: *****  *****
License Key: ***************

You have an enemy out there and they don't want your service in the public domain 

what can i do, find another service and uninstall yours?

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  • Moderators

Is it being blocked by your Anti-Virus perhaps?

Do you use Windows Defender?

What happens when you try to install it, or is it the download you have a problem with?

I suggest you contact Piriform directly regarding how much money you have spent trying to get this to work

support@ccleaner.com

Try installing the Slim Build from here (last in list)

https://www.ccleaner.com/ccleaner/builds

You can convert it when installed by going to Options..About and pressing the button to convert to Pro

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Avast wouldn't/shouldn't block it. (CCleaner is now owned by Avast).

Can you tell us exactly (which website) you are trying to download/purchase CCleaner from?

Also check Windows Settings>App and browser control>Reputation Based protection settings, to see if this has been turned on:
(A Windows update has turned it on for some people).
image.png

 

PS. 'Finger up the nose music' only works in a Monty Python sketch.
https://www.youtube.com/watch?v=F-v6VYjUC7Q
(You've got to love the socially distanced football ground).

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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@thomasdixonIf you have problems downloading CCleaner Professional from Cleverbridge you can always get it from here:

Windows version: https://www.ccleaner.com/go/get_ccpro

Mac version: https://www.ccleaner.com/go/get_ccmacpro

... and don't forget to register to get the Pro features working: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

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  • 4 months later...
  • Moderators
17 hours ago, thomasdixon said:

CCleaner does not remove 8 trackers no mater how many times i request it

That is normal, it hppens with any and every computer.
For an explanation of why it happens see the link in my signature below every post I make.

If you can't see my signature (maybe you're on a mobile phone) then:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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