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Version 5.69.7865 (64 bit) [not bug - user has malware]

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1 hour ago, stevecripe57 said:

If file puma has somehow taken over or hacked the downloads of Piriform, that's your problem to solve

No-one has touched our website - but everything you have described sounds like you have installed something else malicious on your computer that is interfering with its operation.  That is not something that we can help you with, but you really really need to get that checked out.

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