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When downloading the free version and I click to install CCleaner v5.68 setup I get a blank box.  I’ve tried to uninstall and reinstall and that doesn’t work.  Please help with this issue.

Thanks

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Download it from here to your downloads or desktop, then install it. Don't install it from your browser.

Try the slim build which is the bottom one in the list.

Are you using Windows 10?

What antivirus do you use.

https://www.ccleaner.com/ccleaner/builds

 

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Thanks for your help.  I was able to get the slim build to install but not the standard.  What is the difference?   I've been using CCleaner for many years and have never had a problem until recently.  Currently using Windows 10, running webroot antivirus.

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There is no difference in performance and what it cleans.

The difference is that the slim build doesn't offer any additional things at install which some security softwares can flag or stop the install.

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2 minutes ago, airbus330 said:

Thanks again, I just like the layout of the standard version.

 

Stay safe

 

The slim build layout is identical to the standard version.

Only difference is you don't get offered Chrome/CC Browser/Avast etc during install.

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23 hours ago, airbus330 said:

Thanks again, I just like the layout of the standard version.

If you are referring to HealthCheck - some CCleaner customers love it, and some prefer the original interface.

As a great philosopher* once wrote: "¿Por qué no los dos?": https://support.piriform.com/hc/en-us/articles/360028349191-I-m-using-Health-Check-but-prefer-CCleaner-s-original-way-of-cleaning-How-can-I-set-that-as-my-default-cleaning-method-


* May have actually been a small child in a taco commercial

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