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Constant crashing and very slow


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I am using Ccleaner for Mac 10.15.5 Catalina. It takes a full minute to load programme from dock then 35 seconds before
Analyse appears. This is often OK but the next stage is the real problem with constant crashing - last night it crashed 15 times before I could proceed. When it does crash it takes 30-45 seconds  for reopen drop down to appear and about the same time to reopen and the whole ineffective process starts again. This has been going on ever since the last upgrade. I am considering another programme but will wait until I get responses in case I am doing something stupid.

Thank you all for your help.

 

ken

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  • Moderators

Unfortunately there are very few Mac users on the forum, so it may be a while before someone can help here.

If you have CCleaner Pro then you are best raising a ticket with support.

There is a contact form here: https://support.piriform.com/hc/en-us/requests/new

Or you can email them: support@ccleaner.com

 

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