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Delete good workspace when updating a software


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Hi,

Yesterday, Ccleaner update 3-4 software/applications automatically.

BUT, CCleaner delete all my Workspace for Open Refine. I lost all my projects in Open Refine, more than 150. It's many, many hundreds of hours of works.

Can I restore my Workspace?

Where can I have the information and data about how CCleaner update Open Refine? Wich files and folders were deleted?

There is a way to retrieve this informations?

It's a very, very BIG problem for me and my team.

Thanks,

 

Luc

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It is the Open Refine update itself that has removed your Workspace, (not CCleaner).

Updating Open Refine may remove your workspace, and the official update page warns you to backup your Workspace before updating Open Refine.
It's a good idea to back it up regularly, even if you are not updating.
https://openrefine.org/download.html
https://github.com/OpenRefine/OpenRefine/wiki/Back-Up-OpenRefine-Data

I understand your concern though that by automatically updating through CCleaner you didn't know about that warning and didn't get the chance to make a backup.
The issue has been flagged up to the staff.

I'm not sure if you can now get that workspace back, but suggest that OpenRefine's user community or 'Contact Us' is the place to ask for help from those more familiar with it:
https://openrefine.org/community.html

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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I wrote to Open Refine, and they add this post about the problem I had updating with CCleaner.

https://github.com/OpenRefine/OpenRefine/issues/2681

It was the first time I used CCleaner for updating applications... It said that there was 3-4 applications for updating, BUT CCleaner didn't show wich ones. I'm not used to do it, so I haven't really think really about some  problems. You should display wich applications Before updating, and User should have the possibility to choice wich ones he like to update. 

In that way, I won't have update Open Refine, because I knew it's a little tricky to do it.

So, tell your User wich applications will be update and let him choice it.

Merci,

Luc

 

 

 

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I assume that you were using Health Check?

It does give you the option not to update apps, but it's not very intuitive. (Again this has been pointed out to the staff).

When Health Check shows '# apps to update' under 'Security' then clicking on it will show a list of the apps found to update.
You can then untick those apps if you don't want them to be updated.

(PS. clicking on any of the 4 boxes at the bottom of Health Check will show more details of what it has found in that category).

To avoid this problem in future the I suggest that you use Custom Clean rather than Health Check.
Custom Clean will not update any apps. (There is a seperate 'Software updater' tool that does that).

To set Custom Clean as the default method used in CCleaner go to Options>Settings and change 'CCleaner Home Screen' to Custom Clean.

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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1 hour ago, Lgauvreau said:

User should have the possibility to choice wich ones he like to update. 

 

perhaps an suggestion for one in the future 🙂

 

 

ps: sorry nukecad, you was faster :-)

Versions of CCleaner Cloud; Die Toten Hosen - Altes Fieber

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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I believe he used Health Check not Software updater, but the choice is still already there, see my post above.

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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@Lgauvreau

Are you sure that CCleaner updated your OpenRefine?
The guy on github seems to think that is not possible.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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2 hours ago, nukecad said:

It is the Open Refine update itself that has removed your Workspace, (not CCleaner).

Updating Open Refine will always remove your workspace, and the official update page warns you to backup your Workspace before updating Open Refine.
It's a good idea to back it up regularly, even if you are not updating.

 

It's not true that OpenRefine removes workspaces as part of the update process. Regular backups and backing up before software upgrades are both good and recommended practices, but it doesn't have anything to do with the update process intentionally removing data. Nowhere in our docs does it say "Updating OpenRefine will always remove your workspace," so please don't make stuff up.

Tom Morris

OpenRefine core contributor

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My mistake, I was led astray by your report of CCleaner updating apps, and going on the OpenRefine update pages which say you should always backup your workspace before updating.

I'm already talking to the person who raised the issue on github about this.
They were going on your post on Google Groups.

As far as I can see you are the only person reporting this issue, if CCleaner was removing the OpenRefine workspace then I would expect to see more reports of it.
(Of course someone has to be first to notice something).

AFAIK CCleaner does not touch anything OpenRefine by default.

Can you confirm whether you used Health Check or Custom Clean in CCleaner?
Did you also run the Registry Cleaner?

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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OK running the Registry Cleaner may have lost some kind of link to the workspace directories.

As you made a backup then you should be able to try restoring the deleted registry entries.

But first I would check if the data is still there.
The OpenRefine backup page gives a list of the directories where that data may be depending on your Windows version.
https://github.com/OpenRefine/OpenRefine/wiki/Back-Up-OpenRefine-Data

If the data is still somewhere in one of those directories then try restoring your registry backup.

Simply find the .reg file (usually in your documents folder), right click on it, and select 'Merge' to restore the entries.
https://www.ccleaner.com/ccleaner/faq/using/how-do-i-restore-registry-backups

Let us know how it goes.

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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I found it!!! Thanks a lot!
Something should have change the workspace directory. The only thing I did was using CCleaner service to "update". I didn't use OR for a week, and nothing was suppose to have change. I just don't understand what happened.
 
OpenRefine Workspace is at:  C:\Users\(user id)\AppData\Roaming\OpenRefine
 
BUT
 
All my projects are at: C:\Users\(user id)\AppData\Local\OpenRefine
 
I try copy 2 projects in ROAMING, and it works.
 
I'll looking how I can change the Directory, And backup my projects, too.
 
Many thanks,
 
Luc
 
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Good to hear that you found them and got your workspace back.

I suspect that there was a reg entry redirecting from Roaming to Local (or vice-versa) and the Registry Cleaner didn't recognise it and so deleted it.

We don't recommend running any Reg Cleaner on a regular basis, especially not with Windows 10.

Reg Cleaners do have their uses to help fix a 'broken' computer - But they won't save more than a few KB of space or 'speed up' you machine.

Here is what Microsoft has to say about using them (basically don't use them):
https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

EDIT.
One thing to bear in mind is that next time you update OpenRefine it may re-create that registry entry and redirect the directory paths again.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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