Sirio Posted May 15, 2020 Share Posted May 15, 2020 I have a problem with the CCleaner Cloud version, when defragmenting a large file (20GB) hosted on an external hard drive, when I cancel it, there are bad sectors in the drive, located where the file in question is. Cancellation of defragment break sectors on the hard disk surface. Bad Sector founds: 1575 Error SMART: C5 - Current pending sector count Could you fix this bug? Link to comment Share on other sites More sharing options...
Admin MrA Posted May 15, 2020 Admin Share Posted May 15, 2020 Hey @Sirio, thanks for getting in touch. This is not something that we have seen before. Is this something that happens with the desktop version of Defraggler? Link to comment Share on other sites More sharing options...
Sirio Posted May 15, 2020 Author Share Posted May 15, 2020 6 hours ago, MrA said: Hey @Sirio, thanks for getting in touch. This is not something that we have seen before. Is this something that happens with the desktop version of Defraggler? Sorry Yes, I got confused, I thought it was the version I installed, but it was the old desktop version, the web version does not cause this problem? I will use it more often. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted May 20, 2020 Admin Share Posted May 20, 2020 The CCleaner Cloud versions of Defraggler and Speccy are rather more up to date than the stand-alone consumer versions Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 21, 2020 Moderators Share Posted May 21, 2020 9 hours ago, Dave CCleaner said: The CCleaner Cloud versions of Defraggler and Speccy are rather more up to date than the stand-alone consumer versions So people who buy the Defraggler and Speccy standalone versions do not get up to date versions ? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted May 21, 2020 Admin Share Posted May 21, 2020 2 hours ago, hazelnut said: So people who buy the Defraggler and Speccy standalone versions do not get up to date versions ? They will - but not on the same release cycle of late: Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now