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Не запускается CCleaner


Ismail

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Всем добрый день.

У пользователя установлен CCleaner Business. После обновления до версии 5.65, программа просто перестала запускаться. При этом в логах системы:

image.png.d268a6c1ce7d63b0c2c687563608ee81.png

 

Переустановка ПО не помогает, при этом с предыдущей версией все работает.

С помощью файла ntdll.dll все работает без проблем.

Подскажите куда копать?

 

Translation:

Good day to all. The user has CCleaner Business installed. After upgrading to version 5.65, the program simply stopped starting. At the same time in the system logs: Reinstalling the software does not help, while everything works with the previous version. Using the ntdll.dll file, everything works without problems. Tell me where to dig?

Edited by Dave CCleaner
translation added
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