Jump to content
CCleaner Community Forums
Sign in to follow this  

MY WD Harddisk not detectable

Recommended Posts



Hi folks,

Need some help. this morning I accidentally dropped my WD Passport Ultra (External Harddisk). Post that I was browsing on the net for different options, and I came across "Recuva" as an option. I downloaded the Free version as it said "Advanced Recovery". I tried using that and followed the below steps:

Initiated Recuva Wizard

Selected "All Files" for File Type for recovery

selected "on my media card or ipod"

Then, on the next screen I checked in the "Enable Deep Scan" & pressed START.

The error message "No drives were scanned, because none matches with the filter.


Please suggest!

Thank you!



Share this post

Link to post
Share on other sites

I asume that the drive stopped working after you dropped it.

Recovery software is meant to recover deleted files on a working drive, it is not going to fix a drive that has been physically damaged.

A good repair shop may be able to strip it down and fix it.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Create New...