Jeff B Posted April 11, 2020 Share Posted April 11, 2020 The latest version, after being installed, will not start on Win 10 Home OS. Been using ccleaner for years and this is the first time this has occurred. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 11, 2020 Moderators Share Posted April 11, 2020 What anti-virus are you using? Trend Micro? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
teri Posted April 11, 2020 Share Posted April 11, 2020 (edited) 50 minutes ago, hazelnut said: What anti-virus are you using? Trend Micro? I'm having the same issue.... install, run, it wont open again....driving me nuts (short trip) And yes,I use trend micro. I just tried opening main trend micro console, settings, exception lists, and adding C:\Program Files\CCleaner to it. Working like a charm now. Edited April 11, 2020 by teri 1st edit didnt take Link to comment Share on other sites More sharing options...
Flavia Posted April 11, 2020 Share Posted April 11, 2020 Hace 1 hora, Jeff B dijo: La última versión, después de ser instalada, no se iniciará en Win 10 Home OS. El estado usando ccleaner durante años y esta es la primera vez que esto ocurre. ¡Hola! Tengo W7 y me pasa exactamente lo mismo. Es la primera vez que no se inicia la descarga, luego haz clic en INSTALAR, queda la ventana en blanco y nada. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 11, 2020 Moderators Share Posted April 11, 2020 3 hours ago, Flavia said: ¡Hola! Tengo W7 y me pasa exactamente lo mismo. Es la primera vez que no se inicia la descarga, luego haz clic en INSTALAR, queda la ventana en blanco y nada. Yours is not the same problem as the others, your problem is because you have Windows 7. Windows 7 can not use the 'Standard' installer - With Windows 7 you must use the 'Slim' installer which can be downloaded from here:https://www.piriform.com/ccleaner/builds El tuyo no es el mismo problema que los demás, tu problema es porque tienes Windows 7. Windows 7 no puede usar el instalador 'Estándar': con Windows 7 debe usar el instalador 'Slim' que se puede descargar desde aquí: *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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