joseuoa Posted March 31, 2020 Share Posted March 31, 2020 I am having trouble installing Speccy. After I click install nothing happen. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 31, 2020 Moderators Share Posted March 31, 2020 I have no problems downloading/installing Speccy here. Could you tell us what Windows version you are using?, and which AntiVirus programme? Also where you are downloading Speccy from? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
joseuoa Posted March 31, 2020 Author Share Posted March 31, 2020 I have total defense console. I downloaded trend micro since I read that might have been the problem. Windows 10 downloading it from here https://www.ccleaner.com/speccy/download/standard I've attached the screen shot of the last screen I click on and nothingg happens from there Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 31, 2020 Moderators Share Posted March 31, 2020 I suspect that your anti-virus may be blocking the install. (PS. Trend Micro was/is an issue with CCleaner v5.65 not with Speccy , at least not a known issue with Speccy). Are you saying that you now have 2 anti virus programmes running? You should not do that - they will clash and cause problems. The rule is never to run more than one anti virus at once. If you do have 2 running then I would decide which AV you want to use and disable or uninstall the other. Then I would temporarily pause/disable the one you have decided to use and try installing Speccy again. (Don't forget to untick the chrome offer if it shows). Once Speccy is installed then re-enable your chosen AV. You may also want/need to make Speccy an exclusion in whichever AV you choose to use. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
joseuoa Posted March 31, 2020 Author Share Posted March 31, 2020 Thanks! It was my anti virus Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 1, 2020 Moderators Share Posted April 1, 2020 Good to hear it's sorted. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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