Bokkie Posted March 31, 2020 Share Posted March 31, 2020 Not sure if this is the expected behaviour, but whenever I run CCleaner Health check, half way through the progress bar the program would close itself. The program is not completely exited (i.e. I can still find it in my tray), but when I reopen it from the tray, the Health Check menu resets to the intro page and has no reports/results. How can I troubleshoot. My system is Windows 10 64-bit. I run Norton as my antivirus. Please note I have tried to reinstall CCleaner but it didn't resolve the issue. The version I have is v5.65.7632 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 31, 2020 Moderators Share Posted March 31, 2020 As a troubleshooting thing to try, whitelist CCleaner in Norton , if it runs ok then, it's Norton preventing it. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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