restore registry keys removed

[JungleJ]

I did a registry cleanup and files were deleted.  Did not do a backup.  Now my Office 2007 Word is not working properly.  And the Ccleaner was the only thing that could have affected it.  How can I restore the files or keys deleted or fixed?

[nukecad]

If you didn't make a backup in CCleaner then you will have to repair, or even reinstall, Office 2007.

You can find instructions on how to repair Office 2007 here:
https://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/

This is why we tell people that they should not be running the registry cleaner when their machine isn't broken.
(And if they do run it on a problem machine the always make the backup).
Any registry cleaner can 'break' your machine, or an app, if you are not very careful what you are doing.

Registry cleaning will not free up space on your disk (well may a byte or two) and it will not speed up your machine.
It meant to be used as a troubleshooting/repair tool not as a regular clean up tool.

[JungleJ]

I tried your link to Office diagnostics.  Everything worked until Setup diagnostics.  It just kept cancelling the Setup diagnostics.  When I am in Word and click on Mailings, then either labels or envelopes, I get this error message: "there is a problem with the label information.  You may correct this by repairing Office or by reinstalling label information".  When I researched, it says to run regidit.  I am too scared.  Any ideas how I can fix?  I have a small craft business and use labels and envelopes in Word daily.  Thanks.

[nukecad]

Mmm, I've just looked at the instructions for using the registry editor to restore the label info and whilst it doesn't look too dificult if you know how to use regedit the advice is not to use regedit if you are uncomfortable about doing so.

But there is a bigger problem.
Even if you found someone who knows regedit to help you the linked pages for the numbering schemes are missing, (because Office 2007 is out of support) so you wouldn't know what ID numbers to use anyway unless you/they can find it somewhere else.
https://support.microsoft.com/en-gb/help/2563139/error-message-when-you-try-to-create-a-label-in-word-there-is-a-proble

I'm afraid that unless you can get the repair to work then you may have to competely reinstall Office.
Which of course will reset everything to standard.

TBH the problem you found with repairing Office 2007 may also be a problem if/when trying to reinstall it.
Unless you have the original discs and activation key you may be stuck.

Office 2007 has been out of support since Oct 2017, so most of the Microsoft pages that had information, and especially downloads, for it are no longer available.
https://support.office.com/en-gb/article/install-office-2007-88a8e329-3335-4f82-abb2-ecea3e319657

As you are using Office for a business then you should probably get the latest version of Office anyway, you can write the cost off against tax as a business expense.
https://products.office.com/en-us/business/small-business-solutions
If you want an installed rather than a cloud version.
https://www.microsoft.com/en-GB/p/office-home-business-2019/CFQ7TTC0K7CQ?activetab=pivot%3aoverviewtab

If cost is a problem then there are plenty of free (and paid for but cheaper) alternatives, here's just a few.
https://www.techradar.com/uk/best/free-office-software

(Personally I'm using Softmaker Free Office and have had no problems with it).

 

[Neba]

Question for nukecad,

Good morning! I am a nurse, I can pretty much save lives, but computers not so much. I do not do a great deal of "stuff" on the computer however, I would like it to be safe when I do. I have Webroot Secure Anywhere on my elderly computer, and have been using the CCleaner that has been provided for free up until recently when I am now incompatible. I went to the website to investigate and first I have a question re: payment is it 19$ and change per month or per year???? Secondly, I noticed that there was a plethora of negative comments on using this. So, should I bother with downloading this or just stayu with my Webroot situation. Thanks, any info is appreciated.

Good day and stay safe

[nukecad]

What operating system is your elderly computer using? I'd assume XP or Vista if CCleaner is no longer compatible.

Prices for Pro licences are usually for a year unless it says otherwise, BUT-

If you cannot run the latest CCleaner on your machine then it is of no use whatsoever to you to purchase CCleaner Pro.
The first things that happens when you register a Pro version is that it updates itself to the latest available version of CCleaner, which is not compatible with your machine so it won't work.
If you have XP or Vista then the best you can do is use the latest compatible version in Free mode.

The last version of CCleane compatible with XP and Vista is v5.64, which you can download from Filehippo.
It can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/

If you are still running one of those old operating systems then you are going to find that fewer and fewer applications will  be compatible so you won't be able to use the latest versions.

The lastest versions of Webroot Secure Anywhere won't run on them, which is not realy a good idea as using an old vesion of an avtivirus means that you are not fully protected, and it may cause other problems with newer applications.

The recent rash of negative comments you mention are a case in point, many/most of those comments are from users of Trend Micro antivirus that was not up to date and so was blocking CCleaner v5.65 from running.
Once they updated TM then the problem dissappeared.

PS. Your post seem to imply that you think that CCleaner is a security tool or even an antivirus app. It isn't - it's a junk cleaner.
CCleaner does not protect your computer in any way, it simply removes unwanted/unneeded temporary files, cookies, etc.

Realy the best solution is to get a new computer (or a new OS if the old hardware is compatible, but I doubt it will be).
As said you are going to find that more and more applications are going to stop updating or even stop working.
I know that can be a struggle financially, I've been there myself when my old XP laptop started playing up, but if you want to keep using a computer then it's something you have to do now and again.
Just like automobiles they need to be replaced with a new one every so often.