docforex 0 Posted March 27, 2020 Share Posted March 27, 2020 My CCleaner professional is not loading. I have uninstalled and reinstalled. No good. How do I fix it? Link to post Share on other sites
Moderators hazelnut 8 Posted March 27, 2020 Moderators Share Posted March 27, 2020 What anti-virus are you using? CCleaner documentation can be found here https://www.ccleaner.com/docs/ccleaner Support contact https://support.piriform.com/hc/en-us/requests/new support@ccleaner.com Link to post Share on other sites
docforex 0 Posted March 27, 2020 Author Share Posted March 27, 2020 Trend micro. I have had them both working for over a year. Link to post Share on other sites
Moderators nukecad 9 Posted March 27, 2020 Moderators Share Posted March 27, 2020 There is an issue with some AV's blocking v5.65 at the moment, Trend Micro seems to be the most prominent. White listing CCleaner in Trend is working for most. There is an official response here: https://community.ccleaner.com/topic/57672-march-2020-update-issue/?tab=comments#comment-317489 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to post Share on other sites
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